Tried to call a friend this morning and time after time got a "the number you have called cannot be completed as dialed" recording. Well, hell. So I tried to call another friend - same thing. So I tried to call my husband - got the message that I can only dial 911 on this phone!

What the blue bloody he** is goin' on? Well, since I have no cell phone, I hadda EMAIL the phone company weasels. They kept asking for a contact number and I hadda tell them THIS IS IT!

A week or so ago, I remember getting one of those recorded message calls from AT&T wanting to know why I had discontinued my service... I just hung up on them figgering that it was more AT&T BS (I HATE THEM I HATE THEM I HATE THEM). At the time, all I could figure was they were trying to find out why I had disconnected my son's line a couple of years ago (he didn't pay me for the bill, so I had it disconnected - simple as that!).

Now, I am not so sure... In fact, I gotta BAAAAAD feeling that somehow, my service has been hijacked or "slammed". "Slamming" is where another provider illegally changes your service without your approval. Das why I HATE AT&T so much - they tried that crap on me way back in the 90s, which caused mucho trouble for them and is why I HATE them and SPRINT so much! Unfortunately, my Nextel service has merged with sprint and my BellSouth service has merged with AT&T... GOD I HATE THEM!!! WEASELS WEASELS WEASELS!!! There is a REASON that monopoly was broken up and now, it's all going back together again!!! If my company sells out to another, WHY do I have to go along with the deal? NO ONE ASKED ME IF I WANTED TO DO BUSINESS WITH THESE WEASELS!!!

Been over 2 hours - no email from Ma Bell. I am soooooo pissed. Sumbunny's gonna get their ass chewed like a pit bull is in their undies!

Just as soon as I can get a dang phone in my hand that I can call from. I can't believe I can't even call the freakin' OPERATOR or the company who provides my service - only 911...

Maybe I SHOULD call 911 and tell them there's fixin' to be an old fashioned ASS KICKIN' as soon as I find out whose ass I need to reduce in size...

Congrats, MB, Addies, discounts credits (freebies?) Not that it makes the aggravation worth it, but some satisfaction there. This is serious shoving around they were doing.

When I first got a cell phone, I didn't tote it around, (that only happened after Mom needed 24/7 in her home and I became coordinator. Until then, my voice mail message was... " if you have an emergency, dail 911, I am not a lawyer police person or fire man, do not have a tow truck and am not handy with plumbing. I can wait until tomorrow for bad news, leave a message but don't expect much."
Anyway, I had to change my ways when I gave this # to CGs and DRs etc.

Yep. Everything is back on and I have lifetime credits and additions to my package (switched from cable to DSL and Direct TV for half what I was paying) which all added up to over $400.

I think they must have been expecting my call and put the very best kid they had on my call. Good thing, 'cause if he hadn't been, I would have made him cry before I got done with him... I even told him he should REALLY do himself a favor and give me to a supervisor, but he was brave!

Oh, I got an answer to my email 23 hours after sending it - that's more than 5 hours, right? I did ream them about the recording calling me and about not acting on the repair tickets in a timely fashion...

It turns out the whole thing was because some woman nearby moved her service and the customer service rep put in the number wrong - MY number!

And all was accomplished before 9 am (I awoke a little late...). Now I gotta change a buncha email addys and prepare for my new services!

Every now and again, it's nice to win one.

quote:

Can your H's cell company add an extra phone at minimal cost?

Oh, I HAVE a cell phone, but I let my son's fiancee use it because I don't want her home alone during the day with no telephone (they don't have a land line). We live in a "fringe" area and cellular reception is not always reliable here. After that damnable hurricane, I will NEVER be without a land line! It was the ONLY communication that was even working some of the time after the storm. When the kids get a phone and I get my cell back, I wanna Blackberry. With a camera.

PHONE BACK YET? MB , Hope no blood had to flow. Never thought I would tolerate a cell phone until 4 years ago. Still barely deal, but I do like having an alternative. Saved me several times during power and phone service disruptions.
No excuses for what ever happened to your home service, but it seems to happen only when you have a full plate of distractions.
Can your H's cell company add an extra phone at minimal cost? I changed my land line to incoming and local only calls a while back. since we have a good cell phone service here now. Can you get incoming calls ??

Hot Diggity Dam MB! You go girl Blow those suckers outta the water Ooooh I cant wait for tomorrow! \They'll be sorry ass petrified witherin away in a corner from just plain ass flippin fear

It gets better.
So, I sent in not one but TWO repair reports from the BellSouth website (since I couldn't call da Bastids). I got the usual "we got your email and will respond within 5 hours" email back from each.
BUT 5 hours later, no email no nuttin.
SO...
As soon as my DH walked in the door, I divested him of his cell phone and called Ma Bell.
They were very sympathetic. Unfortunately, Customer Service just closed and THEIR (repair's) records only show that my phone has been disconnected, and they have no access to Customer Service's records for PRIVACY (puh-LEEZE!!!) so there is nothing they can do for me. I will have to call Customer Service in the morning...

OK. I will admit that on this RARE occasion (one of maybe 10 in my LIFE) that I DID yell at the poor hapless idiot on the other end of the line. I DO remember yelling, "Well if you'd have READ my repair email and EMAILED me back within the FIVE FREAKIN' HOURS that your TWO emails promised me, Customer Service WOULDN'T have been closed and I wouldn't be talking to you now. Now I don't care if you have to rouse Alexander Graham Bell from the GRAVE, I want my phone service restored NOW!"

The Poor Hapless Idiot who had asked me to speak up because she couldn't hear me earlier in the conversation, informed me that she could hear me just fine and that I didn't need to shout. OK, I am soooooo sorry, BUT... I want ACTION. NOW. Because I like you, let me speak with your supervisor...
To her credit, she kept coming back on the line apologizing about the wait... the supervisors were tied up... Keep 'em tied, honey - I'll be RIGHT there...
FINALLY, Mr. Chickenshit came on the line and we had a meeting of the minds, but he was unable to help me.

So.

The only thing I know is that somewhere, somehow, SOMEONE, a real, live human being (and I use the term loosely) has made the decision to eff with me.

Unlinke most normal humans, I do not "cool" down overnight. I get madder and more deadly. I do not only predict, I GUAR-ON-TEE that if my service is not restored by 8 am, I will have another carrier bundled up with other communications services to save me a buttload of money by 9 am.

Then, I will dedicate my life to finding out WHO - the EXACT PERSON - made the decision to mess with me.

Oh Baby I went through that one time myself with some wacko company long distance somethin or another cat even remember the name of it its when they started addin all that gobldy goop into the Pbills so's you couldnt understand a dang thing you were payin for then phone didnt work. Oh lord child those people got an earfull and I charged them too FOR MY CELL BILL TO MAKE THE CALLS! Oh my gawd they pissed me off all behind your back like ya wouldnt even notice!
I cant believe their still pullin this crap! Give em hell MB!

Yes, but if you have been "slammed" and taken over by another phone compamy, you should still have service. And why should the numbers you are dialing be out? You can't even dial '0' ?
I was going to say something about letting them know you've got a sick person in the house and what the hell would you do if something happened, but then I recalled that you CAN still dial 911, so that's a good thing. Will someone be there to take over care so you can get to a working phone and find out what's the deal? I have never heard of any such thing - and I hope you tell us how it resolved.
Hugs to all.

The hail you say!! I am SOOO happy my name ain't Ma Bell!!!